HOW DO I CLEAN MY MONTIICO TOTE BAG?
Our MontiiCo Tote Bags are wipe clean and machine washable! We recommend a gentle cycle with your regular washing powder.
DOES THE MONTIICO TOTE BAG COME WITH AN ICE PACK?
No, it doesn’t but you can add a MontiiCo ice pack to keep contents colder for longer.
DOES THE TOTE BAG COME WITH A WARRANTY?
Our products are constructed with durable, long-lasting materials to ensure a consistent high level of quality.
Our products have a manufacturer’s warranty for six months. This covers any manufacturing defects such as issues with parts or materials, with proof of purchase. Wear and tear, and care issues including ripping, spills and stains (i.e issues NOT caused by a fault in the manufacturing process) are not covered under manufacturer warranty.
If you find your product has a manufacturing fault, please email as soon as possible, so we can work with you to find a resolution. We want you to love your MontiiCo & Lunch Punch products and pride ourselves on going above and beyond for our customers!
We may ask that you return your items so that we can conduct a thorough investigation before a replacement/refund is given.
Please supply us with your order number or proof of purchase and photos of the fault when you email.